According to a leader of the non-profit association.
Last year, Rocky Mountain was selected as the best place to work for employers with 300 or more employees in The Gazette’s Best Workplaces program. The non-profit organization was also selected in 2020 as one of the 110 employers awarded as best places to work. Executive Summer Galceran, Rocky Mountain’s director of marketing and community engagement, said the organization has used feedback received from employees over the past year to “improve and become the first” in its category.
The Colorado Springs-based nonprofit has $70 million with the Centers for Medicare and Medicaid Services and the Colorado Department of Health Care Policy and Finance to administer PACE (Program of All Inclusive Care for the Elderly) in the Colorado Springs area. Under this program, Rocky Mountain provides a wide range of medical and social services to 916 area clients age 55 and older who require nursing home care.
Rocky Mountain’s workforce includes physicians, nurse practitioners, nurses, behavioral health specialists, physical and occupational therapists, social workers, dietitians, home care coordinators, and employees in many other roles to provide care for her clients from her Adult Day Center at 2502 E. Pikes Peak Ave. and a second center in the Briargate area next year. They provide services ranging from primary, specialty and emergency medical care to meals, transportation and prescription medications.
The nonprofit has also distributed tablets called Grand Pads to about two-thirds of its customers so far that connect to wireless networks for free and can be used for virtual doctor visits, to send and receive e-mails, take photos, listen to music and participate in virtual bingo.
Galceran cites three elements of the organization’s efforts to develop and retain employees as essential to becoming a top workplace: a year-long leadership development course, an employee recognition program with rewards and generous paid holidays. Rocky Mountain’s benefits package also includes medical, dental and vision coverage, a retirement savings program, short and long-term disability coverage, education and licensing expense reimbursement. and a wellness program.
“Most of our team members could earn more in the for-profit sector, but our culture keeps them here — they’re engaged with the people we serve,” Galceran said. “Of all the jobs I’ve had, this is probably my favorite because of the people we serve.”
Rocky Mountain’s leadership boot camp trains 12-15 employees a year with coaching to develop their talents, and each participant develops a project or program that is presented to the nonprofit’s executive leaders in a “Shark Tank” type format.
The employee recognition program, called kudos, allows Rocky Mountain employees to recognize themselves on a Facebook-like platform to “go the extra mile” in their work and live the organization’s core values. Recognition earns points for gift cards or cash donations to nonprofit organizations.
The paid vacation program gives employees in their first two years with Rocky Mountain up to 24 days of vacation (which can be used on six federal holidays), based on hours worked during a pay period. and those with four or more years of experience. get up to 34 days off.
Rocky Mountain was started in 1976 as Homemaker Services with four employees in a small office at Grace Episcopal Church to provide home health care. The organization merged in 1993 with the Diabetes Education and Support Agency and added programs for brain care and to assess clients to determine if they qualify for long-term care. The nonprofit organization changed its name to Rocky Mountain Health Care Services in 2003 and won its first PACE contract in 2008.
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